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AWARDS

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CELEBRATING EXCELLENCE IN CUSTOMER ENGAGEMENT

At Customer Connect Expo, we are dedicated to acknowledging and celebrating the groundbreaking innovations that shape the future of customer experience. We believe in the power of transformative ideas and forward-thinking solutions that not only meet customer expectations but exceed them, creating a lasting impact. That’s why the Engagement Solution of the Year Award is such an integral part of our event—it’s our way of spotlighting the tools, technologies, and strategies that are revolutionizing how businesses connect with their customers.

This prestigious award is reserved for a standout solution that goes beyond the ordinary. It honors a product, service, or innovation that delivers measurable results, enhances meaningful engagement, and redefines what exceptional customer experience looks like in today’s ever-evolving marketplace. By recognizing the achievements of these trailblazers, we aim to inspire others across the industry to push the boundaries of what’s possible and continue raising the bar for CX excellence.

Join us as we celebrate the ingenuity, vision, and dedication of the creators behind these transformative solutions, and witness firsthand the innovations driving the future of customer engagement.

2025 NOMINEES

Customer Connect Innovation Award

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MaestroQA

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Datanitiv Inc.

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Replicant

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BPO Excellence Award

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Liveops

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The Office Gurus

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ResultsCX

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2024 WINNER!

A HUGE CONGRATULATIONS TO DROP COWBOY! 

 

Drop Cowboy

 

ABOUT THE WINNING SOLUTION:

Revolutionize your business communication with Drop Cowboy’s all-in-one software suite. Seamlessly integrate ringless voicemail, SMS, auto dialer, predictive dialer, fax services, CRM, call tracking, and toll-free numbers. Bring your own carrier solutions available.

 


3 Days
12 Hours
49 Mins
06 Secs