Vijai Shankar

CX is multi-threaded issue tackles diverse problems across the organization. CX leaders are trying to grow the business, improve operational efficiencies, enhance employee experience to avoid attrition, all while aiming to provide frictionless and personalized customer experiences. And for leading companies, AI is helping.

Join thought leaders from Uniphore for a guided discussion on customer interactions as we discuss where to start using AI, what considerations need to be made, and how to measure success.