Sabrina Baksh & EJ Bowen
Sabrina Baksh – Vice President | EJ Bowen – Chief Executive Officer | - Upstream Works Software & OmniLegion Technologies
Elevate the Agent Experience with AI and Automation
The importance of the agent desktop in improving CX is often understated. As businesses look to transform CX, it’s important they focus on elevating the agent experience by going beyond desktop essentials with AI and automation to simplify and improve experiences for both agents and customers.
Join us for a discussion on optimizing the agent desktop experience with a flexible platform that enhances CX, embraces automation and operationalizes AI.