MITA is a customer experience visionary and thought leader, serving as the CEO and Co-founder of RESONATE CX. With over 20 years of global experience in business consulting, she has spearheaded transformational programs that boost revenue and create a competitive edge through innovative customer strategies and success initiatives. A true global citizen, MITA has lived and worked in the UK, Singapore, and Italy, bringing a wealth of international insights to her work.

Driven by her passion for making a significant impact, she has successfully founded and grown two companies. She is proud of her inclusive leadership ethos with over half her leadership team comprising of women, which is a unique composition for fast growth tech businesses.