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Marc Bernstein: Speaking at the Customer Connect Expo

Marc Bernstein

Balto

Optimized for Excellent Conversations: Reshaping Today & Tomorrow's Contact Center

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Contact center conversations are evolving as new technologies transform how agents support customers and prospects. With the introduction of GPT-3 and other AI tools, agents have the opportunity to leave repetitive tasks to AI, and instead focus on complex, efficient, and personalized customer experiences.
Join Balto CEO & Founder Marc Bernstein to learn how the introduction of GPT-3 will reshape agent workflows, increase contact center efficiency, maximize customer retention and sales.