Leslie O’Flahavan and Vicki Brackett
E-WRITE and Knowledgely
Straight Talk: Women in CX
Join two experienced CX leaders—Vicki Brackett of Knowledgely and Leslie O’Flahavan of E-WRITE—for a straight-talk discussion on women’s influence and authority in CX. We’ll draw on our own experience to provide insights about cultivating a satisfying, lasting career in CX:
· How to gain visibility in a virtual world
· How to build a power base to drive or influence ideas inside your company
· How to write with authority
· How to convey your expertise when others question it
· How to avoid undermining your own authority
Bring your own questions and get ready to share your own opinions! We want to hear about your experiences, challenges, and goals.