Kim Fassetta
Shokz
Why Contact Centers Need Bone Conduction Technology
As contact centers evolve to accommodate hybrid and remote work, leadership is looking for ways to increase efficiency and employee happiness. Many are turning to new technologies and outfitting their teams with purpose-built products versatile enough to work in multiple environments. Though bone conduction technology isn’t “new”, its place in contact centers is just beginning. Join us as we discuss the benefits of rethinking the way we work and adopting modern solutions.