Jim Payne
Director of Product Marketing Ai Contact Center - Dialpad
Redefining Customer Engagement with AI
Nearly everything a business does is in service of its customers. Increasingly discerning consumers for B2B and B2C companies alike are pushing all of us to provide a better, faster, more effective customer experience.
This stress tests our contact centers, our agents, and the supporting technology. This changing environment creates a compelling challenge for which AI is well suited. Join us and explore the practical application of AI and how it can completely transform customer engagement in a meaningful way.