Jim Lynch is an accomplished Sr. Product Manager with over 20 years of experience in driving innovation and growth across various roles in operations and product management. He is deeply passionate about leveraging AI to optimize workflows, enhance business growth, and develop scalable strategies that unlock key insights for organizations.

At Dialpad, Jim focuses on integrating AI-driven solutions that empower support teams to perform at their best by streamlining processes and improving customer engagement. His expertise lies in crafting AI products that not only boost performance but also provide actionable insights.