TransUnion’s TruContact™ and TruValidate™ Contact Center Solutions improve both your productivity and CX. They include:
- Branded Communications. Let customers know who’s calling by displaying your company or client’s name, logo and the reason for the call on all major US carriers
- Customer Contact Intelligence. Improve the efficiency and effectiveness of outbound enterprise communications — coordinated around how and when customers will most likely respond
- Inbound Authentication. Speed call resolution and reduce fraud risk by treating each inbound caller according to their trustworthiness
- Identity Verification. Discern good users from fraudsters by confirming consumer identities quickly
Contact Pat.Clark@transunion.com to meet with us at Customer Connect Las Vegas. Or to learn more about our solutions, please visit our website.