Fortuna

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Fortuna is a veteran-owned, fully remote provider of scalable contact center solutions, designed to meet the evolving needs of businesses and government agencies. Guided by our proven "Process-People-Technology" approach, we specialize in building, staffing, and managing contact centers from the ground up. From deploying cutting-edge technology platforms to recruiting and onboarding top-tier talent, Fortuna ensures every element is seamlessly integrated to maximize efficiency and deliver exceptional customer experiences.

 

A core part of who we are is our unwavering commitment to veterans and military spouses. As a company founded on service and purpose, we prioritize hiring from these communities, empowering individuals while providing clients with a reliable, mission-driven workforce.

 

Whether you need multilingual support, real-time analytics, or a fully customizable solution, Fortuna combines expertise, innovation, and a people-first mindset to deliver results. Partner with us to transform your contact center into a strategic advantage that drives satisfaction and scale.

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