Creovai

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Powering contact center excellence

We’re here to improve customer and agent experiences through powerful software solutions, purpose-built for the modern contact center.

We believe customers shouldn’t dread reaching out for assistance—and agents shouldn’t dread handling complex customer interactions. We equip contact centers with conversation insights to improve their service and real-time guidance to help agents assist customers with ease.

Our real-time guidance increases agent efficiency and empowers all agents to consistently deliver exceptional service. Our conversation intelligence shows contact center leaders what’s happening in every conversation so they can act on their top areas for improvement, including opportunities to reduce operational costs, reduce customer churn, and increase sales.

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