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Centrical

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Centrical the Performance Experience Platform, powering best-in-class customer experiences for the world’s leading brands through frontline agent and team alignment, engagement, and performance optimization. The platform provides a unified employee experience powered by gamification and AI that personally guides and inspires the success and growth of every individual through AI-driven performance, coaching and quality management, personalized microlearning, and the voice of the employee.



Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel-Aviv, and London and customers include leading multinational enterprises such as Microsoft, Teleperformance, Web help, SwissLife, and more.

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